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Employment Opportunities - Career/jobs at Long Distance POST
Bilingual Customer service, Assistant Operations Manager,
PRODUCT MARKETING, Assistant Sales Account Manager

Employment Opportunities

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CAREERS at LDPOSTemployment Long distance post ABOUT Long Distance POST
 

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Job Opportunities at Long Distance POST

While working for a small established fast-growing company you will get great visibility and favorite conditions for grow. We are currently seeking:

MARKETING and SALES Manager

  • We are seeking a marketing professional to manage activities in support of telecom-related products. You will develop and implement the strategic marketing plans, stay abreast of changes in the marketing environment to best serve the growth of our business, be responsible for all aspects of marketing, branding, sales, and promotions. You will also be responsible for overseeing other aspects of marketing such as web sites content, optimization, advertising, and maximizing the return of marketing investments.

Mobile Phones/Wireless Products Customer Support

  • Primary duties include receiving materials and product, testing for conformance with specifications, preparing paperwork for customers, packing orders, printing labels and shipping to customers. Program wireless equipment as needed for kits. Provide responsive and competent support to customers in the area of telecom products.

CUSTOMER SERVICE REPRESENTATIVE

  • Provide responsive and competent support to customers in the areas of telecom product features and use.

CUSTOMER SERVICE Assistant Operations Manager

  • Manage a small group of customer service representatives. Apply knowledge of all company products and features as well as a capability to troubleshoot and problem solve all types of issues.

SALES Account Manager

  • Support and grow existing telecom business. Sales/product support/development to existing and potential customers. Strong PC skills, excellent verbal and written communication, strong ability to build effective working relationships with varied range of clients, ability to work independently. Bachelor's degree required.
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Search our database of available jobs. Job location is Belmont, MA. If you see a job you are interested in, simply e-mail your resume to resume.

Support and grow along with our existing telecom business.

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Belmont Telecom Inc./Long Distance Post:

  • Established fast-growing company in Belmont, MA
  • Grow along with an existing telecom business
  • Get great conditions for professional growth
  • Join friendly and creative workplace
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  • Principals only.
  • Recruiters, please contact us directly at resume.
  • Please, absolutely no phone calls about jobs!
  • Re-posting this message elsewhere is OK with references to www.ldpost.com.

MARKETING and SALES Manager

A marketing professional to manage activities in support of telecom-related products. You will develop and implement the strategic marketing plans, stay abreast of changes in the marketing environment to best serve the growth of our business, be responsible for all aspects of marketing, branding, sales, and promotions. You will also be responsible for overseeing other aspects of marketing such as web sites content, optimization, advertising, and maximizing the return of marketing investments.

We are looking for an enthusiastic, detail-oriented, hardworking professional with excellent communication skills to successfully perform marketing activities.

PRIMARY RESPONSIBILITIES:

  • Data analysis and product cost
  • Sales and market/consumer research
  • Achieve monthly sales quota & customer acquisition/retention goals
  • Conduct online competitive research
  • Ensure web design and content meets brand and optimization engine requirements and standards
  • Develop new ideas, execute analysis/usability and update web content as needed
  • Lead ongoing management of marketing to support internal clients, track progress and outcomes
  • Plan, execute and track ad spending
  • Develop sales and marketing materials
  • Internal communications (monthly new client updates, sales incentive program, etc.)
  • Develop customer newsletter, including defining topics, writing articles, finding relevant research
  • Search Engine Optimization program/vendor management
  • Develop relevant keyword sets for advertising campaigns
  • Plan and analyze the most profitable mixture of paid/free media/inclusion expenditures
  • Keep up with competitor products and marketing
  • Create marketing materials; support the release of new products to telecom market
  • Support tradeshow and conference coordination
  • Direct Marketing (both print and online)

REQUIREMENTS:

  • 2+ years of professional experience in marketing and management environment
  • Background in SEO/SEM, previous search engine marketing experience preferred
  • Solid understanding of marketing best practices
  • Must have excellent attention to detail and the ability to effectively multi-task in a deadline driven atmosphere
  • Excellent understanding of web design, usability and user centered content development
  • Excellent understanding of marketing concepts, online marketing practices, internet marketing process
  • Historical track record of achieving results in the online world is a must
  • Strong analytical and optimization skills with a focus on ROI
  • Strong collaboration, communication and influencing skills
  • Customer orientation is critical
  • Computer skills including proficiency with Microsoft Office, Word , Excel, PowerPoint
  • Adobe Illustrator/Photoshop, CRM, and CMS experience a plus
  • General understanding of HTML
  • Comfortable with technology and experience with online applications
  • Excellent writing and communication skills of the English language, demonstrated expertise in writing for the web
  • Strong work ethic and sense of ownership/accountability
  • Must be self-motivated, professional, team-oriented, and able to work in a sometimes stressful professional environment

We offer a competitive base salary commensurate with experience, benefits package, a bonus program, and an enthusiastic and rewarding business culture.

Friendly and professional working environment in Belmont, Cushing Square. Easy accessible by public transportation: right on the bus route, twenty minutes by bus from Harvard Square, five minutes by commuter rail from Porter Square, five minutes from Rt2/128.

E-mail us your resume with cover letter and your salary requirements.

Mobile Phones/Wireless Products Customer Support

Primary duties include receiving materials and product, testing for conformance with specifications, preparing paperwork for customers, packing orders, printing labels and shipping to customers. Program wireless equipment as needed for kits. Provide responsive and competent support to customers in the area of telecom products.

We are looking for an enthusiastic, detail-oriented, hardworking person with excellent communication skills to successfully perform assigned activities with a minimum of supervision. Planning work and being able to handle and prioritize multiple tasks is important.

PRIMARY RESPONSIBILITIES:

  • Handling mobile phones inventory
  • Order Fulfillment and Testing
  • Packaging and Shipping Mobile phone orders
  • Activating Mobile Services through web interfaces
  • Providing on-line customer support and troubleshooting
  • Providing telephone support and troubleshooting
  • Perform other related duties as assigned by supervisor

REQUIREMENTS:

  • Good knowledge and deep interest in Mobile Phones
  • Must be a very accurate and responsible person
  • Excellent verbal and written communications skills to provide phone and on-line support
  • Some Knowledge of MS Excel
  • Good typing skills
  • Ability to multitask in a fast paced environment is a must
  • Passion for new technology and wireless digital consumer products
  • Experience with consumer mobile/wireless phones/devices
  • Skills in troubleshooting, testing and debugging of wireless phones
  • Attention to detail and quality conscious
  • Ideal candidate will have minimum 2 years of inventory control/customer service experience
  • High School Diploma or equivalent, Associates Degree preferred, or 2/more years experience in a customer service environment
  • Knowledge of shipping/receiving is a plus
  • Ability to work under normal supervision
  • Ability to follow written and verbal communications
  • Experience handling small parts and electronic components a plus
  • Accurate data entry skills

We offer a competitive base salary commensurate with experience, a generous benefits package, and enthusiastic and rewarding business culture. Enthusiastic college graduates are welcome.

Friendly, professional working environment in Belmont, Waverly Square. Twenty minutes by bus from Harvard Square, five minutes by commuter rail from Porter Square, five minutes from Rt2/128.

E-mail resume with cover letter and salary requirements.

CUSTOMER SERVICE REPRESENTATIVE, HELP DESK

Provide responsive and competent support to customers in the areas of telecom product features and use. Apply knowledge of all company products and features as well as a capability to troubleshoot and problem solve all types of issues. Perform other duties as assigned.

PRIMARY RESPONSIBILITIES:

  • Responsible for answering incoming calls from consumers to provide support and product benefit information for telecom products and services
  • The ability to make effective telephone assessments is essential as are listening, problem solving and coaching skills
  • Communicate with customers to provide troubleshooting support relative to product features and comparison with competition
  • Enter credit memos and orders for customers
  • Issue and track work orders via telephone
  • Create reports and documents requiring resolution
  • Document suggestions for departmental changes and additions to policies and procedures
  • Maintain a high level of professionalism at all times
  • Perform other duties as assigned

REQUIREMENTS:

  • Associate/Bachelor degree or Customer Service background
  • HS diploma will be considered with 1-2 years customer service experience
  • Bilingual skills, knowledge of additional languages is a great plus
  • Computer proficiency required
  • Must be a self-starter, highly motivated individual with excellent interpersonal, oral, and written communication skills
  • Demonstrated strong ability to learn, understand and analyze, to research and resolve problems
  • Can represent our products with professionalism and a commitment to excellent service
  • Attention to detail and good follow through ability is desired
  • First-rate customer support and teamwork skills

E-mail resume with salary requirements to resume.

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ASSISTANT OPERATIONS MANAGER

Provides responsive and competent support to customers in the areas of telecom product features and use. Apply knowledge of all company products and features as well as a capability to troubleshoot and problem solve all types of issues.

PRIMARY RESPONSIBILITIES:

  • Manage a small group of customer service representatives
  • Responsible for answering incoming calls from consumers to provide support and product benefit information for telecom products and services
  • The ability to make effective telephone assessments is essential as are listening, problem solving and coaching skills
  • Communicate with customers to provide troubleshooting support relative to product features and comparison with competition
  • Enter credit memos and orders for customers
  • Issue and track work orders via telephone
  • Create reports and documents requiring resolution
  • Document suggestions for departmental changes and additions to policies and procedures
  • Maintain a high level of professionalism at all times
  • Perform other duties as assigned

REQUIREMENTS:

  • Associate/Bachelor degree or Customer Service background. HS diploma will be considered with 1-2 years customer service experience
  • Bilingual English/Russian skills, knowledge of additional languages is a plus
  • Computer proficiency required
  • Must be a self-starter, highly motivated individual with excellent interpersonal, oral, and written communication skills
  • Demonstrated strong ability to learn, understand and analyze, to research and resolve problems
  • Can represent our products with professionalism and a commitment to excellent service
  • Attention to detail and good follow through ability is desired
  • Proven record of providing excellent internal and external customer service

E-mail resume with salary requirements to resume.

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SALES ACCOUNT MANAGER

Wholesale sales and product support. Sales development to existing and potential customers. Base salary plus commissions.

PRIMARY RESPONSIBILITIES:

  • Responsible for sales of new wholesale accounts
  • Responsible for answering incoming calls from wholesale consumers
  • Provide support and product benefit information
  • Maintain databases of products
  • Responsible for invoicing and shipping

REQUIREMENTS:

  • Strong PC skills
  • Ability to build effective working relationships with varies ranges of clients
  • Ability to work independently
  • Proficient in Microsoft Office applications
  • Broad understanding of Internet technologies
  • Must be a self-starter, highly motivated individual
  • Excellent interpersonal, oral, and written communication skills
  • Knowledge of additional foreign languages is a plus
  • Bachelor's degree required
  • College graduates are welcome

E-mail resume with salary requirements to resume.

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