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Employment Opportunities - Career/jobs at Long Distance POST
Bilingual Customer service, Assistant Operations Manager,
PRODUCT MARKETING, Assistant Sales Account Manager
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Employment Opportunities at Long Distance POST
Search our database of available jobs. Job location is Belmont, MA. If you see a job you are interested in, simply e-mail your resume to resume.
Support and grow along with an existing telecom business. While working for a small fast-growing company you will get great visibility and favorite
conditions for grow. We are currently seeking:
- Provide responsive and competent support to customers in the areas of telecom product features and use.
- Manage a small group of customer service representatives. Apply knowledge of all
company products and features as well as a capability to troubleshoot and problem solve all types of issues.
- Support and grow existing telecom business. Sales/product support/development to
existing and potential customers. Strong PC skills, excellent verbal and written communication, strong ability to build effective working relationships
with varied range of clients, ability to work independently. Bachelor's degree required.
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- Principals only.
- Recruiters, please contact us directly at resume.
- Please, absolutely no phone calls about jobs!
- Re-posting this message elsewhere is OK with references to www.ldpost.com.
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BILINGUAL ENGLISH-RUSSIAN CUSTOMER SERVICE REPRESENTATIVE, HELP DESK
Provide responsive and competent support to customers in the areas of telecom product features and use. Apply knowledge of all
company products and features as well as a capability to troubleshoot and problem solve all types of issues. Perform other duties as assigned.
PRIMARY RESPONSIBILITIES:
- Responsible for answering incoming calls from consumers to provide support and product benefit information for telecom products and services
- The ability to make effective telephone assessments is essential as are listening, problem solving and coaching skills
- Communicate with customers to provide troubleshooting support relative to product features and comparison with competition
- Enter credit memos and orders for customers
- Issue and track work orders via telephone
- Create reports and documents requiring resolution
- Document suggestions for departmental changes and additions to policies and procedures
- Maintain a high level of professionalism at all times
- Perform other duties as assigned
REQUIREMENTS:
- Associate/Bachelor degree or Customer Service background
- HS will be considered with 1-2 years customer service experience
- Bilingual English/Russian skills, knowledge of additional languages is a plus
- Computer proficiency required
- Must be a self-starter, highly motivated individual with excellent interpersonal, oral, and written communication skills
- Demonstrated strong ability to learn, understand and analyze, to research and resolve problems
- Can represent our products with professionalism and a commitment to excellent service
- Attention to detail and good follow through ability is desired
- First-rate customer support and teamwork skills
E-mail resume with salary requirements to resume.
Assistant Operations Manager
Provides responsive and competent support to customers in the areas of telecom product features and use. Apply knowledge of
all company products and features as well as a capability to troubleshoot and problem solve all types of issues.
PRIMARY RESPONSIBILITIES:
- Manage a small group of customer service representatives
- Responsible for answering incoming calls from consumers to provide support and product benefit information for telecom products and services
- The ability to make effective telephone assessments is essential as are listening, problem solving and coaching skills
- Communicate with customers to provide troubleshooting support relative to product features and comparison with competition
- Enter credit memos and orders for customers
- Issue and track work orders via telephone
- Create reports and documents requiring resolution
- Document suggestions for departmental changes and additions to policies and procedures
- Maintain a high level of professionalism at all times
- Perform other duties as assigned
REQUIREMENTS:
- Associate/Bachelor degree or Customer Service background. HS diploma will be considered with 1-2 years customer service experience
- Bilingual English/Russian skills, knowledge of additional languages is a plus
- Computer proficiency required
- Must be a self-starter, highly motivated individual with excellent interpersonal, oral, and written communication skills
- Demonstrated strong ability to learn, understand and analyze, to research and resolve problems
- Can represent our products with professionalism and a commitment to excellent service
- Attention to detail and good follow through ability is desired
- Proven record of providing excellent internal and external customer service
E-mail resume with salary requirements to resume.
Sales Account Manager
Wholesale sales and product support. Sales development to existing and potential customers. Base salary plus commissions.
PRIMARY RESPONSIBILITIES:
- Responsible for sales of new wholesale accounts
- Responsible for answering incoming calls from wholesale consumers
- Provide support and product benefit information
- Maintain databases of products
- Responsible for invoicing and shipping
REQUIREMENTS:
- Strong PC skills
- Ability to build effective working relationships with varies ranges of clients
- Ability to work independently
- Proficient in Microsoft Office applications
- Broad understanding of Internet technologies
- Must be a self-starter, highly motivated individual
- Excellent interpersonal, oral, and written communication skills
- Knowledge of additional foreign languages is a plus
- Bachelor's degree required
- College graduates are welcome
E-mail resume with salary requirements to resume.
Long Distance Post LLC also offers you a great business opportunity. You can
become a Prepaid Calling Cards Affiliate and receive
6% commissions on sales made to your customers on our web site. We will offer a complete web page and instructions. All you will need to do is to let
other people know about our rates and services. You will be able to track all of your customers with web-based reports automatically updated in real time.
If you choose to buy calling cards in volume instead, you can receive much higher discounts on volume purchases.
You can also become a Long Distance Dial-1 Services Agent
and earn monthly residual commissions for all customers you signed up. Agents who dedicate themselves to these businesses are making $5000/month and
more. (Those are hard-working agents!)
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Long Distance Post is dedicated to providing a selection of low-cost
prepaid calling cards, the best residential and commercial long distance phone services
/programs, Broadband phone plans, Toll Free 800 numbers, T1
voice and data services, prepaid long distance,
cellular services and phone cards for mobile phones and other discount telecommunications services.
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Ph: 617-489-5952; fax: 617-812-0370 mail: PO Box 481, Belmont, MA 02478-0004, USA
© 1996-2012 Long Distance Post/Belmont Telecom, Inc. All rights reserved |
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Contact LDPOST support with questions about prepaid calling cards, prepaid phone cards, broadband IP phone, prepaid long distance, dial-around services, T1 lines, telecom
solutions for businesses,
prepaid mobile phones, airtime cards for wireless phones.
Last modified: October 24, 2011 |
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