1. Log in to your account with your old email address.
2. Go to "My Account".
3. Change your email or password.
4. Click the "Modify" button.

You will need to log in to your account and go to "Refer a friend" menu.

Enter your friend's name and email address. When they place an order - using the same email address - you will automatically receive a 10% credit of the amount of their first order.

To view a list of referred customers, you need to log in to your account and go to "Refer a friend" menu located at in the row of menus on the top of the screen.

You will see a link to the list of customers that have been referred by you at the bottom of the form. Follow the link and you will see your credits received for each referred customer.

List of referred customers can be also found in "Purchase History" menu at the bottom of the page.

No. There is no limit. You can refer as many as you wish.

You will receive a 10% commission of the first purchase from your referred customer.

You can refer as many customers as you wish. All bonus points will be applied to your account automatically.

This program is intended to reward the loyalty of LDPOST customers.

• For every phone card purchase you make of $20 or more - with exception of volume discount and sale items purchases - you earn points. For each dollar spent, you earn one point.
• For each 100 points you are eligible to receive either a $5 card of your choice or a free $5 recharge to a rechargeable card or service.
• You can receive your free card or recharge, only after you have at least 100 points and together with a purchase.
• Your points are shown every time you place an order on the Select Cards screen. If you have more than 100 points, you will also see an option to select a free card or recharge.
• These points have no expiration or additional restrictions. If you prefer, you can accumulate point and get a card with higher denomination - $10, $20 or $50

After you log in to your account, go to "Purchase history". You will see a complete history of your purchases and recharges.

Yes. Log in to your account and go to "Purchase history".

After you find the needed transaction, click on "Print sales receipt". The sales receipt will open in a separate window and you will be able to print it.

After you log in to your account, go to "Purchase history".

Find the needed transaction and click on "Details". You will see detailed information about the purchased calling cards in a separate window. If you just need the PIN codes, you can print them from here.

If you need card templates, click on "Card Images" and when the image opens click on "Print this page"

This feature is available only for the following services:

• Peanuts LD service
• Office Anywhere
• Broadband IP phone service

Switched Long Distance Service will also provide you with a detailed bill mailed directly to you. You will also have online access to your bills.

Retrieving your Loyal Customer Rewards is simple.   To receive a free phone card, just place a new order. On the Select Card screen you will see your points displayed and a pull down menu - Choose Reward Card. Just pick the one you want and place an order. The free phone card will be added to your order.   To receive free time for your Peanuts-LD, EverCall Plus or Office Anywhere, place a manual recharge order. You will see available free time options on the screen. It will be added to your order at no charge.

Long Distance Post provides several ways for our customers to contact us. We encourage our customers to call us if you are unsure about anything. For the fastest response we recommend calling us at 1 (800) 640-2599 or live chat with us. You can also send an e-mail to our customer service.

For Canadian customers please note that our toll free 800 number only works from the United States. To contact us from Canada use one of the following numbers:

• Calgary - 403-770-9450
• Edmonton - 780-669-1073
• London - 519-488-1844
• Ottawa - 613-482-0966
• Toronto - 416-628-7375
• Vancouver - 604-448-3680
• Victoria - 250-483-0380
• Winnipeg - 204-480-8144

1. Log in to your account with your email and password
2. Go to "Peanuts LD" and then click on "View bill"
3. Here you can see all Call Detail Records (CDR) for your service for the last 2 months. If you need to keep CDRs for longer periods, please copy and save the records regularly.

You can add and remove numbers by logging in to your account and going to "Manage Service Account".

The No-PIN dialing feature will be enabled for these phone lines and when you use the Peanuts service from one of these numbers, you will not need to dial the PIN code for each call.

The Speed dial feature allows you to store up to 50 international and U.S. phone numbers you call most often, and then retrieve those numbers with a 2-digit combination.

To manage this feature you need to log in to your account, go to "Peanuts LD" and then select the "Speed dial" option. Here you can add or delete the phone numbers that you dial most frequently. Please note that these numbers have nothing to do with the No-PIN dial feature.

You can also manage the Speed dial feature by following these instructions:

1. Dial a Toll free or Local access number
2. While you are listening to the balance of the account, dial star (*)
3. Select 2 to access the Speed Dial administration menu
4. Select the speed dial code you'd like to review or change + "#" (for example, 1#)
5. Listen to the current number assigned to this code
6. After you hear the old number, enter the new number + "#" (for example, 01178123330085#) - OR - press "#" to leave the old number
7. Follow steps 2 to 5 to enter other speed dial codes
8. Press "0" to exit the administration menu

To use the Speed dial:

1. Dial a Toll free or Local Access number
2. Listen to your balance
3. Dial the speed dial code + "#" (for example, 1# or 2#, etc.)

You need to log in to your account, go to "Peanuts LD" and then "Recharge account". Simply fill out the needed information and follow the instructions.

You can recharge for any amount in $5 increments with a minimum of $20.

Please, keep in mind that the transaction is not finalized until you see a "Thank you" note on the screen with a message announcing your new balance.

First log in to your account.

You can set up this option while recharging your account. Just check the appropriate box at the recharge form.

You can also go to "Manage Service Account" and set up the option without making a recharge. Just fill out your credit card information and check the box to enable the automatic recharge.

In both cases you will need to select the desired recharge amount and the minimum sum that you want to keep in the account.

The system checks your balance twice every 24 hours and if you have less than your desired minimum, it will add the recharge amount that you have requested.

Yes. Having several Peanuts accounts is very convenient for business customers to help bookkeeping and control expenses. However, having multiple accounts may prove to be confusing for some customers.

You will be logging in with the same email address, but there will be separate call history, purchase history, separate account settings and you can use separate credit cards.

To open an additional Peanuts LD account; you will need to log in to your existing account and then go to the "Place order" page.

You need to log in to your Peanuts LD account and go to "Manage service account".

Click on a link saying "Balance announcement: Turn Off"

This program is designed to reward the loyalty of LDPOST customers.

• For every phone card purchase you make of $20 or more - with exception of volume discount and sale items purchases - you earn points. For each dollar spent, you earn one point.
• For each 100 points you are eligible to receive either a $5 card of your choice or a free $5 recharge to a rechargeable card or service.
• You can receive your free card or recharge, only after you have at least 100 points and together with a purchase.
• Your points are shown every time you place an order on the Select Cards screen. If you have more than 100 points, you will also see an option to select a free card or recharge.
• These points have no expiration or additional restrictions. If you prefer, you can accumulate points and get a card or recharge with higher denomination - $10, $20 or $50

Logging into your HipTel Broadband Phone account is easy.  Just visit the HipTel site and use the log in from that can be found on any HipTel page.

All you need to log into your account is your password and phone number.

After you log into your account, go to "Personal Contact Information" tab at the top.  To change your password, enter your new password into the top input box.

After you log into your account go to the "Usage" tab at the top right corner of the screen.  Here you will have access to your calling records.  You will receive a written copy of your bill in the mail.

It is important to make sure HipTel can port your phone number.  To do that, use the number porting checker.

Follow the instructions and fill out the request form. The entire process usually takes 3-4 weeks.

In the meantime, while your number is being ported, HipTel will provide you with a temporary phone number.  As soon as the number has successfully been ported we will cancel your temporary phone number and make sure your original phone number is working with HipTel.

It is extremely important to make sure you do not cancel your local phone number until it has successfully been ported to HipTel.  Failure to do this may result in a lost phone number.

International forwarding is available at no additional cost. To set it up, log into your account and click the  "Phone Features" tab.

Be sure to click the "on" redial button and click "submit" when you are finished.  Our software operates in real time.  That means, the moment you hit the submit button your calls will be forwarded.

After you log into your account, go to "Office Anywhere" and then click on "Manage Service Account".

Here you can change the terminating ("ring to") number to any domestic or international number. For numbers in USA, Canada or the Caribbean enter 1 + Area code + Number. For all other countries enter 011 + Country code + City code + number.

Please enter digits only. It will take effect immediately.

1. Log in to your account with your email and password
2. Go to "Office Anywhere" and then click on "View bill"
3. Here you can see all Call Detail Records (CDR) for your service for the last 2 months. If you need to keep CDRs for longer periods, please copy and save the records regularly.

You need to log in to your account, go to "Office Anywhere" and click on "Recharge account". Just fill out the needed information and follow the instructions.

You can recharge for any amount in $5 increments with a minimum of $20.

Please, keep in mind that the transaction is not finalized until you see a "Thank you" note on the screen with a message announcing your new balance.

For the Office Anywhere service we highly recommend the automatic recharge option.

First, log in to your account.

You can set up this option while you are making a recharge. Just check the appropriate box at the recharge form.

You can also go to "Manage Service Account" and set up the option without making a recharge. Just fill out your credit card information and check the box to enable the automatic recharge.

In both cases you will need to select the desired recharge amount and the minimum sum that you want to keep in the account.

The system checks your balance twice every 24 hours and if you have less than your desired minimum, it will add the recharge amount that you have requested.

You can have as many Toll free numbers as you need. Each Toll free number will be represented by a separate Office Anywhere account.

To order an additional Office Anywhere account, you will need to log in to your existing account and then go to the "Place order" page. Fill out the order form and follow the instructions.

To manage the accounts, you will be logging in with the same email address and you will be prompted to select one of the accounts for each section of the online interface.

Your Toll free numbers will have separate call history, purchase history, separate account settings and you can use separate credit cards.

In order to receive your reward card you need to select the card you want. We do not do this automatically, because you can use your points in different ways.

While you are placing an order and you have selected the cards that you would like to purchase, you will see your points above the "Continue" button. If you have more then 100 points you will see a drop-down menu with the available free cards to select.

You will see the free card on the next confirmation screen. When you complete your purchase, you will receive your reward card with the rest of your order.

In order to receive reward points for your purchase, it needs to comply to the following:

• Your order needs to be for $20 or more.
• There shouldn't be other discounts for that purchase.

For example, if you order $10 worth of cards or if you receive 10% volume discount for $100 purchases you will not have points accumulated for these orders.

Most likely, what you see as a charge on your credit card is only an Authorization - an incomplete transaction that will disappear shortly. You should see this incomplete transaction as "Authorization", "Pending Debit" or something similar - it depends on the bank that you use.

Authorization is the the first stage of every credit card transaction - making sure that you have enough funds available. After that the system proceeds with verifying your information. If the transaction doesn't go through for some reason, the authorization usually disappears in 24 hours to several days - again it depends on your bank.